Refund and Returns Policy

This is a sample page.

Overview

 • We only offer product exchange if your order arrives damaged.

• You must contact us immediately upon receiving your package and send a clear photo of the damage.

• All exchanges are reviewed and approved by our management.

• Used products cannot be exchanged.

• We do not offer refunds.

There are certain situations where only partial refunds are granted:

Product Safety & Usage Notes

 • All our products are alcohol-free and suitable for all skin types.

• Our formulas are gentle and non-irritating, but we always recommend doing a patch test before full use

. • We use natural fragrance oils—free from alcohol, synthetic perfumes, and harmful dyes.

• Shelf life: 6 months to 1 year depending on storage

. • Store in a cool, dry place, away from direct sunlight, heat, humidity, or water.

Shipping & Delivery

 • Orders are delivered within 3 to 10 business days from the order date.

• Delivery may be affected by public holidays.

• If you need your order by a specific date or it’s a gift, please let us know at checkout or via DM.